ONLINE Handling Grievance and Disciplinary





This course fulfils the requirements for ERA refresher

This two-day course concentrates on building the skills, techniques and confidence needed for workplace stewards to represent members. It examines the contents of grievance and disciplinary procedures, the influence of the ACAS Code of Practice then moves on to develop the skills needed for preparing a case, interviewing, and representing a member.

The two days will run online via Zoom as follows, with tasks set in between the main sessions on each day:

Day 1- 2 sessions of 2 hours (10am-12pm and 2pm-4pm) Day 2- 2 sessions of 2 hours (10am-12pm and 2pm-4pm)

Stewards must have completed either the 5-day Organising Steward course or the 10-day TUC Union Representatives Stage 1 course before applying for this course.


No fee for attending this course

Course Code:


Course Type:

Workplace Reps Courses